This program will focus on best practices for evaluating the business impact and ROI of business process improvement initiatives. A case study example will be used to demonstrate a process for evaluating the effectiveness and impact of process improvement initiatives within an organization utilizing Phillips ROI Methodology™.
What You Will Learn:
- An overview of the Phillips ROI Methodology®
- Establishing the purpose behind evaluating a process improvement initiative
- Socializing and getting buy-in and commitment from throughout the organization
- A process for moving forward
- Project planning basics
- Effective communication strategies
- Managing a negative ROI
- Reporting on your results to executives
Full day workshop participants will be able to develop a plan to evaluate their own process improvement initiatives as part of the program.
Participants will be provided templates for use back on the job.
