Description
Those individuals who have been in a management role for a number of years have increasing responsibilities over time. They may be managing a combination of individual contributors as well as have supervisors who report up to them. Their direct managers expect more from them overall and they have increased responsibility for developing operational plans to meet strategic goals. There is more to do and less time to get it all done!
As the number and type of individuals who report up to the manager increases, there is a need to have strong organizational skills and processes and procedures in place in order to accomplish the goals of the department as well as ensure the success of employees. This two day program provides a variety of intermediate management skills as well as best practices for effectively engaging and managing employees to achieve departmental and workgroup goals.
All participants will be provided a participant guide as well as templates to use back on the job. Participants practice the concepts learned in the workshop through role playing, case studies, problem solving scenarios and discussions. A number of mini assessments are used throughout the two day workshop.
Participants are encouraged to bring specific situations into the classroom in order to work through them collaboratively with their peers.
Action planning is done at the end of the second day in order to create a plan to apply new skills and knowledge back on the job.
Target Audience
- Managers with 3 – 5 years’ experience managing direct reports who have individual contributors and/or supervisors who report up to them
- Those individuals who will soon be moving into management roles from supervisory roles
(2 – 3 years’ experience as a supervisor)
Topics
- Taking a leadership perspective – creating and sharing a vision
- Leaders and power
- Managing the various generations in the workplace – engaging the entire team in ways that works for them
- Aligning individual employee goals with department goals
- Aligning department goals with strategic goals
- Developing operational plans to accomplish goals
- Developing key relationships within the organization – with peers, management and your staff – to effectively manage your department or workgroup and ensure consistency across the organization
- Collaborating across functions to accomplish goals and solve problems
- Enabling for employee development through providing opportunities to employees even if a career path doesn’t exist
- Managing virtual staff and keeping them engaged
- Setting goals and establishing priorities in collaboration with others
- Planning operations
- Using critical and creative thinking skills to solve problems
- Managing difficult situations and conflicts up, down and across the organization
- Mentoring your employees to achieve goals and enable for personal and professional growth
- Providing feedback on performance
- Advanced presentation skills
